Your data, your call

Delete your TimeMe.AI account

You can delete your account and its data at any time — from inside the app, or by request from this page. This page explains both paths, what gets deleted, what we keep and why, and how long it takes.

Option 1 — Delete in the app (fastest)

  • Open TimeMe.AI and sign in.
  • Go to the More tab → Settings → Delete Account.
  • Confirm. Your account is deleted and you're signed out.

Option 2 — Request deletion without the app

No need to reinstall the app. Email us and we'll do it for you.

  • Email privacy@timeme.ai with the subject "Delete my account", from the email address on the account (so we can verify it's you).
  • For a child's account: email from the parent or guardian account, tell us which child, and we'll verify your relationship before deleting. A parent or guardian can request deletion of a child's information at any time.
  • Partial deletion: you can also request deletion of specific data — for example photos and videos, chat messages, or one family member's data — without deleting the whole account. Say what you'd like removed in the same email.

What gets deleted, what we keep, and how long it takes

Deleted

  • Your profile (name, email, roles)
  • Your schedule: events, bookings, RSVPs, session notes, and ratings tied to your account
  • Family links (your membership in a family, or a child profile you control)
  • Huddles messages and Buzz broadcasts you sent
  • Photos, videos, and files you uploaded (Time Capsule and chat media)
  • Your AskAI conversation history
  • Calendar-sync tokens (Google Calendar access is revoked)

Kept — and why

  • Limited records we're required to keep for legal, security, or fraud-prevention reasons — kept only as long as required, then removed
  • Content that other people own may lose your name but remain — for example, a team roster entry a coach created, or messages others sent in a group chat, shown as from a deleted account

How long

  • In-app deletion takes effect immediately.
  • Email requests: we verify and process within 30 days (usually much faster). Residual copies in backups are purged on our normal backup cycle.

Full details on our data practices are in the Privacy Policy. Questions? privacy@timeme.ai